Terms & Conditions

Trading accounts are for jewellers, traders and businesses. You must be at least 18, legally able to enter a contract, and complete our registration and KYC. We may accept or decline any application, and may suspend or close an account at our discretion, including to meet a legal or regulatory requirement.

• Keep your password, PIN and one-time codes private. You are responsible for all activity on your account.
• Tell the desk immediately if you suspect anyone else has used your account.
• The information you give us, including KYC documents, must be true, complete and kept up to date.

Rates are indicative and may change without notice. They are linked to MCX and other sources believed to be reliable, but we do not guarantee their accuracy. Errors or omissions shall not be made the basis for any claim, demand or cause of action. Bullion Wale is not affiliated with or endorsed by any commodity exchange, and nothing in the Services is investment advice.

• An order is executed at the live price shown when you book it, subject to your weight limits and the desk’s trading controls.
• An order is binding once the platform confirms it. The desk fixes and closes orders as described in your account.
• The desk may halt trading, reject an order, or correct an order booked at an obviously wrong price caused by a technical or feed error.

• Payment must be made to the bank accounts shown on the platform, within the time the desk tells you. Taxes and charges apply as notified.
• Physical delivery must be lifted as committed. Charges apply to delivery that is not lifted, as notified by the desk.

By using the Services you agree to receive calls, SMS, WhatsApp messages and emails from us about your enquiry, account, orders and reports. Promotional messages are sent only where you have agreed to them, and you can opt out at any time by replying STOP or by contacting the desk.

Do not misuse the Services — for example by trying to access another person’s account, interfering with the platform, scraping rates for resale, or using the Services for anything unlawful.

The Services are provided “as is”. To the extent the law allows, we are not liable for losses caused by market movements, interruptions, delays or errors in the rate feed or the platform, or events outside our reasonable control. Our total liability in connection with any order is limited to the charges we received for that order.

All the policies and rate discretion will be governed by our company only. These Terms are governed by the laws of India, and the courts at Chennai have exclusive jurisdiction.

We may update these Terms from time to time. The “Last updated” date above shows when they last changed; continuing to use the Services means you accept the updated Terms.

Bullion Wale
Email: accounts@bullionwale.com